How to download and install service packs

To download the service pack:

1. Click on the 'download' beside the file you want to download. This will bring up a "Save file" dialog box similar to this one:
   
   
   (This screen will vary depending on the web browser you are using)
   
   
2. Click OK and select the folder that you want to save it to.
   
   
3. Run the .exe file through Windows Explorer by double-clicking on It.

Running a service pack:

1. Store the service pack in a place that is easy to locate.
   As Service packs may install new software you should be logged in as a user who has sufficient security rights to do so. If you are unsure you should log in as either Administrator or someone with Administrator privileges.
   
   
2. Make sure Chreos Client and Server are not running on each machine you update.
   
   
3. Start with the machine running Chreos Server double click the service pack to run it.
   
   
4. Press the 'Update' Button.
   
   
   
   
5. Wait for the process to complete than move to the next computer.
   
   
6. Once computers are updated restart Chreos Server. This will often automatically run a database update phase. This can take some time.
   
   

Notes:
Often the service pack will perform a database update. This can take some time so try and schedule your update for a time where users will not need to use Chreos. If at any time an error occurs you should contact Wild Software for advice.
You must have a current license to install a service pack.

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